Contact Us

Main Office
PT Kredivo Finance Indonesia

Dipo Tower Level 3 Unit A-B
Jalan Jenderal Gatot Subroto No. Kav. 51-52, RW.7
Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta
Kode Pos 10260

For business or company inquiries, contact us at:
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+62-21-2205-5677
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hello@kredivo.com
Operations Office
PT Kredivo Finance Indonesia

Gedung FinAccel Lantai 3
Jl. Tomang Raya No.1, RW.1, Tomang Kec. Grogol
petamburan, Kota Jakarta Barat, Daerah Khusus
Ibukota Jakarta 11440

Hubungi Customer Service kami di:
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0804-1-573348
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support@kredivo.com
You can reach our Customer Service on Senin - Minggu, 08.00-22.00 WIB
Customer Compliance

Kredivo is committed to seamless, simple, and fast services. We are open to any feedback from all customers to improve our high-quality service (for more detail, click here).

Important Information

Documents

  • Proof of Transaction or other supporting documents
  • In authorizing another person to act on your behalf, the documentation must include a stamped power of attorney.

Complaint Handling

  • Our customer service will analyze and provide solutions to consumer complaints as soon as possible.

Response and Resolution Period

  • Response to complaints will be submitted verbally or written within a period of time in accordance with applicable regulations.
Publikasi Penanganan Pengaduan
Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan (LAPS SJK)
Laporan Keberlanjutan
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